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  • Writer's pictureMarta Kopyl

Why should your brand care about social media awareness?

Today, most companies use social media to draw the attention of their target audience to their brand and thus increase its recognition. Social media is one of the cheapest and most effective ways to tell the world about yourself, which is why it is so popular. But despite this, there are companies that, for whatever reason, still don't use this method of promotion.

If you are one of them, this article is for you. We'll tell you what brand awareness is, what are the benefits of social media, and how to increase your brand awareness with its help.

Let's dive in!


What is brand awareness?


Brand awareness is a key element of a successful marketing strategy, defined by the extent to which consumers can distinguish and identify a brand from others in the marketplace. This concept includes not only the ability of a consumer to recognise a brand's logo or name, but also the associations, emotions and impressions associated with it.


Brand awareness is created through a company's systematic efforts to build its identity and implement marketing and advertising strategies. One of the key tools in this process is the development of a unique logo, design and slogan, which become the visual and verbal elements of the brand.


However, recognition is not limited to appearance. It also includes consumer perceptions of the values the brand embodies, its lifestyle and the way it interacts with customers. For example, a brand can be associated with high quality, innovation, and environmental friendliness, which creates certain expectations and feelings among consumers.


Recognition is of great importance for businesses, as it helps to attract new customers, retain the existing customer base, increase competitiveness in the market and strengthen the company's position. A high level of brand awareness is a competitive advantage that keeps a business at the top of consumers' minds.


Benefits of social media to increase brand awareness


Social media gives you access to millions of people around the world. You can use different platforms such as Facebook, Instagram, Twitter, LinkedIn to reach your target audience wherever they are. With targeting, you can show your ads and content to people who are most likely to be interested in your brand. This saves you time and resources and ensures that your message is heard by the right people.


However, social media is not just a platform for advertising. It's a place where you can build a community around your brand, communicate with your customers, get feedback, and build loyalty.


An active social media presence can help you build an authoritative and trustworthy image. This can give you a competitive advantage and make you more attractive to potential customers. By creating engaging and valuable content, you can attract people to your website or landing page, which can lead to more sales and conversions.


Also, with dedicated social media analytics tools like BrandVox, you can track your results, see what's working and what's not, and make adjustments to your strategy accordingly.


Challenges of social media


However, with great opportunities come great challenges. One of the main ones is ensuring the quality and regularity of content. Consumers expect constant updates, so companies need to generate interesting and useful content quickly. This requires effort and resources. Social media algorithms are also constantly being updated, which can affect how many people see content. Brands need to be aware of these changes and adapt their strategies accordingly.


Another challenge is maintaining a positive image. Social media is a place where people freely express their opinions, both positive and negative. Brands should be prepared for negative feedback and know how to respond to it properly.


In addition, social media requires brands to be open to their audience. They create an opportunity for direct communication with customers, which can be both positive and negative. It is necessary to have a strategy for responding to comments and requests to maintain brand credibility at all times. Users also value sincerity and transparency. Brands that try to artificially create a positive image or use manipulative tactics risk losing the trust and loyalty of their followers.

Another negative factor is that today there are many brands fighting for the attention of users on social media, and to stand out in this competitive market, you need to learn how to create interesting, unique and relevant content that will attract users' attention.

So, while social media offers great opportunities to increase brand awareness, it also requires a lot of effort and attention from companies to succeed.


Ways to increase brand awareness on social media


Identify your target audience


Identifying your target audience on social media is an important step for any brand seeking to increase awareness and communication effectiveness. This process involves analysing various aspects such as age group, interests, demographics and user behaviour. By identifying the target audience, a brand can create content that will attract the attention of the people who need it most.

One of the key aspects of defining a target audience is understanding its needs and desires. This will allow you to create content that will be interesting and useful to them, which in turn helps to increase awareness. For example, if the target audience is young people, the brand can create relevant content that reflects their interests and attitudes.


Create different content for different platforms


Creating diverse content for different platforms is a key aspect of a successful marketing strategy in the digital era. This is important for several reasons.

First, each platform's audience is unique. For example, Instagram users may value visual content, whereas Twitter users may value short, concise messages more. By creating different types of content for each platform, we can better attract and retain the attention of our audience.

Secondly, each platform has its own features and capabilities. For example, YouTube allows you to post high quality videos, LinkedIn allows you to post professional content for a business audience, and TikTok allows you to post short and dynamic videos. Using these features allows you to interact with the audience of each platform as effectively as possible.

Third, diverse content helps to increase the size of the audience. Since people use different platforms, having content on each of them helps to attract more attention.


Influencers are your partners


Firstly, influencers have a large active audience that believes them and is ready to follow their recommendations. This makes it easier for brands to get their message across to their target audience and attract new customers. In addition, working with influencers allows you to create more personalised and engaging campaigns that target specific audience interests.

Secondly, influencers can help brands improve their reputation and create a positive image. If an influencer expresses a positive impression of a product or service, it can significantly increase consumer trust. In addition, working with popular influencers can help a brand attract media attention and gain additional publicity.


Use trends and current news


In today's world, where information is updated every second, the ability to respond quickly to trends and breaking news is becoming a key factor in successful marketing. Marketing teams that have this skill can make their brand more recognisable, entertain their audience, and encourage followers to share posts.

It's important to remember that when using trends and breaking news, it's important to be authentic, honest, and respectful. Don't try to artificially fit yourself into a trend that has nothing to do with your brand. It's also important to be careful about what topics you discuss to avoid offending your audience.

If your marketing team is able to respond quickly to trends, you can significantly improve your marketing results.

Use hashtags


Hashtags are a powerful tool for promoting your brand on social media. If you use relevant hashtags correctly, you can significantly increase the reach of your posts, reach new audiences, and ultimately boost your brand's growth.


How hashtags increase your reach:


  • Increase visibility: When you add hashtags to your posts, they appear in search results. This means that people searching for information on topics related to your brand can easily find your posts, even if they don't follow you.

  • Group content: Hashtags allow you to group posts by topic, making them more user-friendly. This can help people find content that interests them.

  • Promote engagement: Hashtags can drive engagement because people who are interested in your topics can start commenting, liking, and sharing your posts.

  • Expand your audience: Hashtags give you the opportunity to reach people who are not aware of your brand. When people see your posts in hashtag search results, they may become interested in your brand and follow you.


Create interesting content


Create a plan that defines the topics, formats, and frequency of posts. Your content strategy should be clear, consistent, and aligned with your brand goals. Your posts should be interesting, useful and informative. Use a variety of formats: texts, images, videos, infographics, polls, etc.

People tend to better perceive information that is accompanied by visual elements. Use high-quality images and videos that are relevant to your brand.

Use tools like BrandVox to regularly track your post statistics to see what's popular and what's not. Based on this data, you can adjust your content strategy and make it more effective.


Keep an eye on your competitors


Following your competitors on social media is not about spying. It's a strategic tool that can help you:


  • Understand your position in the market: Analyse how your competitors position themselves, what topics and content they publish, and how they interact with their audience. This will help you find ways to stand out from the crowd.

  • Identify best practices: Learn from the successes of your competitors. What types of content are they good at? How do they organise contests and giveaways? How do they engage the audience? You can adapt and improve these practices for your brand.

  • Identify competitors' weaknesses: Find the gaps in their strategy. Perhaps they don't publish content regularly, don't respond to comments, or don't use all the features of social media. This is your chance to beat them by providing a better experience to your audience.

  • Create a content strategy: Use information about your competitors to create your own content strategy. What topics should you cover? What content format will be most effective? How can you make your content unique and interesting?

  • Attract a new audience: Follow the comments and feedback on your competitors' content. Interact with their audience by offering an alternative option - your brand.

Remember that blindly copying competitors does not lead to success. It is important to adapt their strategies to your brand, audience, and goals.

Here are some tips on how to use competitor data effectively:

  • Conduct a thorough analysis: Select 3-5 competitors that match your goals and audience. Analyse their social media profiles, content, audience, activity, and advertising.

  • Use special tools: There are tools for analysing competitors, such as BrandVox.

  • Update information regularly: Keep track of changes in competitors' strategies and update your data.


Social media is a powerful tool for increasing brand awareness. It allows you to reach a wide audience, build a community around your brand and get valuable feedback.

However, to succeed on social media, you need to think carefully about your strategy. You need to define your target audience, create high-quality and diverse content, use the capabilities of different platforms, collaborate with influencers, and use trends and current events.

It is also important to regularly analyse your results and make the necessary changes to your strategy. Keeping an eye on competitors will help you keep up with market trends.

Thus, active and well-thought-out work on social media will help increase brand awareness and attract new customers. The key is to constantly improve and keep up with the times.

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